Refund & Return Policy

Return and Refund Policy

Effective Date: [Insert Date]

At S. S. Footwear Industries, we are committed to ensuring your satisfaction with your purchase. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Time Frame: You have [insert number] days from the date of purchase to return an item.
• Process: To initiate a return, please contact us at contact@ssfootwearindustries.in with your order number and reason for return. We will provide you with instructions on how to send the item back to us.
• Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

2. Refunds

• Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• Approval: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
• Partial Refunds: Only partial refunds are granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at contact@ssfootwearindustries.in with your order number and details of the product's defect or damage.

4. Non-Returnable Items

Certain items are non-returnable:

• Gift cards
• Sale items (only regular-priced items may be refunded)

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

• Email: contact@ssfootwearindustries.in
• Address: Inside sahkari jin, Talod Road, Dhansura-383310, Gujarat, India